Where are you located? Melissa’s Cookie Company is located in Windsor California.
Do you ship your cookies? We do not ship our cookies but we do provide local delivery.
How do you price your cookies? Our custom cookies are priced per cookie. Since every cookie design is different, prices vary depending on size and the amount of detail. Cookies start at $52 per dozen and go up from there.
Cookie Favors are bagged in cellophane, tied with coordinating ribbon. The cost is an additional $0.50 per cookie.
Is there a minimum order required? Yes, there is a 2 dozen minimum.
How do I place an order? To place an order please e-mail at melissa@melissascookiecompany.com, call at (707) 206-5903, message me on my Facebook page, or use our custom cookie order inquiry form, located on The Cookie Shop page
How much notice is required for an order? When ordering hand-decorated, customized sugar cookies, we encourage you to give us as much notice as possible to ensure we can meet your needs. Early orders are recommended around the holidays.
What forms of payment are accepted? We accept cash, check, Venmo, or Paypal for payment. Payment must be received at time of delivery. For large orders, over $150, a 50% deposit must be paid 2 weeks prior to the delivery date.
How long will the cookies last? The cookies are made with no preservatives so they are at their best within two weeks of being made but most customers say they are gone by then!
Do the cookies contain nuts or do you provide gluten free cookies? Our basic vanilla or chocolate sugar cookies do not contain nuts but they are made in a home kitchen where nuts are used in other cookies, so we do not make a nut free guarantee.
Cookie News You Can Use - Archive
November 14, 2021 UPDATED COOKIE CALENDAR We've reviewed our outlook and updated the Cookie Calendar on the COOKIE SHOP Page for the next 6 months. The 2022 calendar updates note presale, pop up, and availability for customs, as well as "black out dates" to recover.. Please be sure to check the calendar when placing a Custom Cookie Inquiry. November 4, 2021 COOKIE ELF PREORDERS ARE SOLD OUT! We can't believe our elf'n eyes!! 650 Cookie Elves SOLD OUT in just 2 hours, and it didn't break the internet in Windsor. The support this community has for small businesses is incredible, we are truly thankful. Now don't expect to hear much from us right up to Christmas Eve, we got some baking to be do. The holidays are all about wake, bake, decorate, and repeat.
October 24, 2021 HALLOWEEN PREORDERS PICKUPS! It's just about time, but don't be afraid just yet. You've ordered, and now it's nearly time for pickups. Remember your pick up this week, Thursday the 28th and Friday the 29th, between 3-6pm. We have a new eCommerce System and hope to send out reminders the day of your pickup. Reminders may be sent to email and text numbers around 2:30pm. So, there's no confusion, please check your receipt. We look forward to seeing you, pickups have become a welcome addition to our holiday and tradition. More information and reminders to come, but we expect to have the Cookie Elf Preorders will be on our Cookie Store on November 4th at 7pm. Happy Halloween!!
October 8, 2021 HALLOWEEN PREORDERS ARE SOLD OUT!! No ghouls or ghosts haunting our preorder sales last night. It seems that we successfully kept the internet ON in Windsor. This was our first night using a new eCommerce site for sales only, and it was as smooth as we had hoped. The new system lets us do a lot more, as I hope everyone was excited to get confirmations and updates as we processed your orders. At the end of the month, we hope to use the system to send reminders of your pickup. Happy Halloween. October 3, 2021 HALLOWEEN PREORDERS ARE COMING!! October is here, bring on the skeletons, spiders, and pumpkins (and spice)! The weather and colors are about to change, and sweaters and boots will be in season again. Customs are booked through the end of the year, but don't let that scare you. On Thursday October 7th we will open the Halloween Haunted Cookie Shop for you preorders. Pickups will be evenings on October 27th and 28th, costumes are optional. LOL! Be aware, we will be transitioning our online sales to SQUARED for a real e-commerce experience. It's our hope that the transition will go smooth, but you patience is requested. We expect this to aid in our sales both on computer and devices, and improve your experience. We are excited about the new tools, allowing for us to provide updates and pickup reminders via text and email. We will post a sneak peak of Halloween options a few days before so you can make your shopping list. Please email me or message on Facebook if you have any questions. September 1, 2021 IMPORTANT UPDATE ABOUT CUSTOM ORDERS While we haven't reached the end of the year, we have to announce that with other existing order, sales events, and holidays, there is no availability for custom orders through the end of the year. The calendars on The Cookie Shop Page have been updated and while the Custom Cookie Order Form is still active, please use it for custom order requests in the new year. A new Calendar will go up in the new year, until then orders will be taken based on assumed availability with order, planned special cookie sale events, holiday orders, and time we will just be unavailable. We do hope you understand, as being a part of your special events is why we do what we do. Unfortunately, we only have so much time as a self-run cottage kitchen. Thank you for your support.
August 8, 2021 UPDATE to the UPDATE, PREORDERS ARE CLOSED We have closed "Back to School" preorders at this time. Pickups for cookies will begin this week, please look at your receipt for you specific pickup day and time. We hope to have some extra goodies available for Venmo/cash purchase at the time of cookie pick ups, watch here and FaceBook for details. It will still depend on how the preorders and availability. We would like everyone to get the cookies they need for their kiddos and teachers to celebrate the first day.
August 3, 2021 UPDATED, THERE ARE MORE COOKIES We have a cookie for the teacher but a Starbuck's gift card to go with it. We also have a single boxed cookie for a teacher/staff member and a single boxed cookie for your kiddo to celebrate the new grade they are entering. There are still a variety of pick up dates available, but nothing left for August 10th, which sold out last week, but hopefully we can meet the different school start dates. We hope to have some extra goodies available for Venmo/cash purchase at the time of cookie pick ups. It will just depend on how many preorders we have. We would like everyone to get the cookies they need for their kiddos and teachers to celebrate the first day.
July 28, 2021 I know we still want to hold on to that last grain of summer, but it's time to consider "Back to School". What better way to welcome everyone back to the classroom than a beautiful cookie treat. And what goes good with cookies, that black gold, coffee. Oops, did we just give a hint!! Yes, we have not only a cookie for the teacher but a Starbuck's gift card to go with it. It is all packaged and ready for gifting and you don't have to run all over town putting it together. We also have a single boxed cookie for a teacher/staff member and a single boxed cookie for your kiddo to celebrate the new grade they are entering. We have a variety of pick up dates available to hopefully meet all the different school start dates. We hope to have some extra goodies available for Venmo/cash purchase at the time of cookie pick ups. It will just depend on how many preorders we have. We would like everyone to get the cookies they need for their kiddos and teachers to celebrate the first day.July 5th, 2021 A great big thank you to all that came to our first Pop-up Bake Sale, you made it a wonderful time and success. It was so nice to see all your faces, new and old. To our neighbors, thanks for the support. We hope to do this again, making the "Bake Sale" an event for all to enjoy. Summer is in full swing, so enjoy the time with family and friends where ever that may take you. We'll be busy with custom orders, but when school comes around we will have another pre-sale event for all you School Daze needs. We are excited about the rest of the year's events and glad we can be apart of them with you.
June 27, 2021 I thought it would be fun to do an old fashioned Bake Sale for my 4th of July cookies. I miss seeing you all and am happy to be able to interact with customers again. I will have a wide variety of items from cookie kits, PYO, mini sets, and single cookies. I also will have some new items. This will be a first come, first serve, and no reserving items. I will have a Venmo QR code to make purchases quick and easy but you can also pay cash. I will post photos the day before so you can see what will be available. I am going to make as many items as I possibly can so hopefully everyone who wants something can get them.
I created a Facebook event for this but does not make it easy for a business to publicize anything! Please clickhereor go to the Facebook page (link above) and under events. I would love to gauge interest so please comment or go to the event and let me know if you plan to come by. I know many will be out of town but this was really the only date I could make it work and have enough time to make everything. Check the event for the address, or email or text me. Hope to see you there. May 9, 2021 Happy Mother's Day!! Not planning on spending much time working today, but had some little items to take care of and an announcement to make. As of today we have a Venmo Business Account (@MelissasCookieCompany). That's now 3-ways to pay, Venmo, PayPal, and Square to best serve you, our faithful customers. Very soon we'll have some even more exciting news. Now enjoy the day!
May 5, 2021 On the Custom Order Page, in The Cookie Shop, please find our newly updated Availability Calendar for May, June, July, and August. The Cookie Calendar is not fully open for 2nd half of 2021, although large orders/events can be discussed. As we've reported already 2021 Graduation orders are BOOKED. Thank you so much.
May 5, 2021 As we move to the end of the school year and into the summer months, we hope to gain more interest in the website as the place to get all your Cookie News, with the potential for a subscription to get updates, alerts, and maybe even "special" access. Not even sure what that means at this point, but Social Media continues to change and the possibility of monetizing business accounts is a real possibility. You've grown more accustom to using this site for pre-orders, sales, and custom orders, so it seems this could be the best option along with email updates for keeping up. We won't plan to give up our Social Media Pages, but we are keeping all our options open.
March 18, 2021 Another sold out evening of frantic "fun", and it's all done. Hope you got your pre-order in, but if not there's always something special to celebrate with COOKIES. Again, thank you so much for your patience, our store remains a work in progress. Notifications of your orders are going out tonight, so keep an eye out and be sure to set another reminder for your pickups!!
March 17, 2021 As we've reported already 2021 Graduation orders are BOOKED. Thank you so much. On the Custom Order Page, in The Cookie Shop, please find our newly developed Availability Calendar for April, May, June, and July. The Cookie Calendar is not fully open for 2nd half of 2021, although large orders/events can be discussed. Keep an eye out for July 4th Pre-Orders in June. Oh and how could we forget, Easter Pre-Orders start at 7pm on March 18th.
March 17, 2021 Mark your calendars, set your alarms, phone a friend, but don't miss the Easter Pre-Orders this Thursday. Feel free to look, but you can't touch until we open The Easter Cookie Store at 7pm on March 18th. Oh my, that's just 24 hours away! We continue to strive to resolve issues as they arise, and hope that with each pre-order we are able to serve you all, but if you discover or experience an issue during the sale, please private message us on Facebook.
January 17, 2021 Graduation orders are BOOKED for June 2021. With our own son's graduation from high school and orders already received, I just don't have any more availability. I wish all of our graduates the best! Having "survived" this past past school year, they are truly a testament of resiliency. And to all my fellow parents, "We Made It!" January 17, 2021 Another successful evening, as the Store's Valentine Cookies have sold out. However, we may have broken the internet in Windsor for about 15 minutes, it's nice to know all eyes were on this site. Hopefully, we get better at this and we are thankful for our fans and family for having such an interest. A BIG COOKIE thank you to all my fans and supporters.
January 16, 2021 Mirroring here what I posted on Facebook this week, as the Cookie Store will be update with Valentine's Day Cookies. However, no orders until Sunday evening at 7pm. I will have 4 different pickup dates and lots of kits, single cookies, and mini sets. You can preview (look, but no touch) until Sunday. Hopefully, having the store updated will solve the "refresh" issue we had last time. Be sure to set a clock, call a friend, and be ready..
December 19, 2020 Just cruising through the Fall and heading right into the Christmas Holiday. With my head down decorating all those elves and holiday treats, I realized I've not provided any news since before the first elves went out at Thanksgiving. With the last of the years cookies set to go off the porch this week, I wish your Holiday be Warm and Bright. I'll be taking time off to spend the Holiday with my family, so I'll be closed between December 24th and January 5th. Remember, the final elf and holiday cookie order pick up will be Wednesday, December 23rd. As we bring closure on this very strange year, here's a toast to all of you, and a Happy New Year.
October 2, 2020 I am so happy September is over and hopeful that October will bring clear skies and peaceful days. I appreciate all the early bookings and have closed custom orders for the year. Mark your calendars and set your alarms because Halloween preorders AND personalized elf cookies will go on sale her in the store on Thursday, October 15th at 7pm. The quantities are limited so plan accordingly. I will post a sneak peak of Halloween options a few days before so you can make your shopping list. Please email me or message on Facebook if you have any questions. September 9 & 11, 2020 Well we did it, the store opened with a " minimal" glitches on the 9th. It took some patience, but we got it fixed to order on all platforms. You can order via mobile or desktop browsers with credit cards or PayPal, but you have to be quick. And quick is an appropriate word, on the 11th all cookie orders were done in less than 10 minutes. A BIG COOKIE thank you to all my fans and supporters.
September 7, 2020 What the what? Did Jonny Moseley and Sarah Clark just say I won his Official Ski Jacket, on the Jonny Moseley PODCAST? Then he plugged this website, well it's a good thing I just got an upgrade. Go to my ABOUT page to hear all about it.
September 2, 2020 We've updated the website!! Now stay tuned for for cookie orders via our new online store!